Resumé

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EXPERIENCE

Information Architect

University of Texas at Austin | Austin, TX
June 2016 - Present

  • - Serves on an agile team of developers to establish UX as a role and resource
  • - Drove the user research and content strategy in a website redesign project of a 6,000+ page legacy website into a new user-focused, mobile responsive platform
  • - Employed an iterative design process in the development of an interactive navigation kiosk used throughout a high traffic building to assist with wayfinding
  • - Performs generative and evaluative user research through various techniques to prioritize needs and validate findings
  • - Synthesizes research findings to provide recommendations and deliverables to stakeholders

User Experience Graduate Research Assistant

University of Texas at Austin | Austin, TX
May 2015 - May 2016

  • - Planned and facilitated a participatory design workshop to engage academic researchers in the design process of the Latin American Digital Initiatives platform
  • - Performed generative and evaluative user research to understand user goals and compile recommendations for a website redesign project
  • - Developed strategy for recruitment of participants for user research sessions
  • - Created wireframes and mockups of website features that incorporated research findings

IT Lab Teaching Assistant

University of Texas at Austin | Austin, TX
August 2014 - August 2015

  • - Developed instructional tutorials and short courses on design, development and data science topics to complement graduate school curriculum
  • - Tutored and offered IT support and software training to School of Information staff, faculty and students

Digital Resources Assistant

Free Library of Philadelphia | Philadelphia, PA
November 2013 - July 2014

  • - Provided job assistance and computer literacy training to users of the Philadelphia computer hotspot program
  • - Created training materials and short courses on using technology and basic computing
  • - Documented and tracked lab usage, completed monthly reports, and compiled lab usage statistics
  • - Troubleshot computer issues and maintained site connectivity

EDUCATION

The University of Texas at Austin

Master of Science, Information Studies | Austin, TX
August 2014 - May 2016

  • Specialization: UX Research and Design
  • GPA: 3.9

University of Vermont

Bachelor of Arts, History | Burlington, VT
August 2008 - August 2012

  • GPA: 3.78 (cum laude)

LEADERSHIP

User Experience Professionals Association (UXPA) Austin

Outreach Director | Austin, TX
March 2018 - Present

AIGA Austin, partnered with LifeWorks

Changemaker Series Volunteer | Austin, TX
June 2018 - September 2018

UX Research Happy Hour

Co-host | Austin, TX
November 2017 - Present

Association of Information Science and Technology (ASIS&T)

Communications Director | Austin, TX
May 2015 - May 2016

  • - UT Student Chapter

Advocating for Women in Technology (AWIT)

Communications Director | Austin, TX
May 2015 - May 2016

  • - UT Student Organization

Enterprise UX

Conference Volunteer | San Antonio, TX
June 2016

CERTIFICATIONS

Certified Scrum Product Owner

Agile Velocity | Austin, TX
February 2017

CONFERENCES

Eating an Elephant: An Agile Approach to Library Website Redesign at Designing for Digital, presented with Allyssa Guzman | Austin, TX
March 2018

Wayfinding at the Perry-Castañeda Library: A case study on improving the user experience of navigating a complex space through interactive kiosk design at Designing for Digital | Austin, TX
March 2018

SKILLS

Research methods
-Survey
-User interview
-Focus group
-Contextual inquiry
-Heuristic evaluation
-Competitive evaluation
-Card Sort
-Tree Test
-Analytics
-Usability testing

Data analysis
-Affinity diagramming
-Personas & user groups
-Scenarios & storyboards
-Journey mapping
-Coding data
-Pattern & theme identification
-NVivo
-Tableau
-Excel
-SQL

Design
-Wireframing
-Prototyping
-Sketch
-Illustrator
-Photoshop
-InVision
-Balsamiq
-Marvel
-Hand sketching

Development Languages
-HTML 5
-CSS

Developer Tools
-Github
-Pantheon

Content Management Systems
-Drupal
-Wordpress
-Sharepoint